Managed SOC services for South African businesses

A security operations centre (SOC) watches your network, servers and cloud accounts for attacks, and responds when something looks wrong. Acorn gives you that protection as a managed service, without the cost of building your own security team.

Most businesses that get breached had warning signs in their logs days or weeks earlier. Nobody was looking. A managed SOC closes that gap: your systems send their security events to a central platform (a SIEM), analysts review the alerts that matter, and you get a clear call or report when action is needed.

Our managed SOC services are built for South African organisations that need serious security but can't justify a full in-house team, from growing companies to municipalities and public-sector bodies.

What's included

  • SIEM platform

    Security events from firewalls, servers, endpoints and Microsoft 365 collected and correlated in one place.

  • Threat monitoring

    Alerts triaged by security analysts, so you hear about real threats rather than noise.

  • Incident response

    Clear guidance and hands-on help to contain an attack, recover and stop it happening again.

  • Compliance reporting

    Monthly reports you can show your board, auditors or the Information Regulator under POPIA.

  • Security awareness training

    Optional staff training, because most attacks still start with a phishing email.

  • Sized to your budget

    Start with the SIEM and monitoring, then add response and training as you grow.

Who it's for

  • Businesses holding customer personal information that must be protected under POPIA
  • Municipalities and public-sector organisations under audit pressure
  • Companies with an IT team but no dedicated security specialists
  • Organisations that have had a security scare and want proper visibility

How it works

  1. Security assessment

    We review your current systems, risks and what needs to be monitored.

  2. Onboarding

    We connect your key systems to the SIEM and tune alerts to your environment.

  3. Monitoring and response

    Alerts are triaged and you are contacted when something needs action.

  4. Monthly reporting

    You receive a plain-English report on threats, incidents and recommended improvements.

Frequently asked questions

What is a managed SOC?

A managed SOC is an outsourced security operations centre. A specialist provider monitors your systems for cyber threats and helps you respond, instead of you hiring and running your own security team.

What is the difference between a SIEM and a SOC?

A SIEM is the software that collects and analyses security events. A SOC is the people and processes that watch those alerts and act on them. A managed SOC service gives you both.

Does a managed SOC help with POPIA compliance?

Yes. POPIA requires reasonable technical and organisational measures to protect personal information and prompt notification of breaches. Monitoring and incident reporting are strong evidence that you have those measures in place.

How much do managed SOC services cost?

Cost depends on how many systems are monitored and the level of response you need. We quote to your environment and budget, and you can start small and expand.

Find out what your network is exposed to

Book a free security consultation and we'll explain what a managed SOC would cover in your business. Call 021 001 0009 or email sales@acorntelecoms.co.za.

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